No, promotional codes cannot be combined on the same order. However, it is possible to apply a promotional code to an item already on sale.

Yes, this is only possible if the order has not been shipped. To do this, check your emails to see if you have received confirmation of shipment. If this is not the case, write to us so that we can adjust everything: contact@upsimply.ca

Yes, this is only possible if the order has not been shipped. To do this, check your emails to see if you have received confirmation of shipment. If this is not the case, write to us so that we can adjust everything: contact@upsimply.ca

Unfortunately
Promotions cannot be applied to previous purchases.

We deliver everywhere in Canada. For more information on delivery, visit the Delivery page

Quebec & Ontario: $9.00

For the rest of Canada: $13.00

Free delivery for orders of $100.00 and more. Small parcel rate at $4.50 on selected items.

All orders are sent 1-3 business days after receipt. Allow 1 to 2 business days for delivery to Quebec or Ontario. For the rest of Canada and the small parcel rate, times vary depending on the carrier. For more information on delivery, visit the Delivery page

Each 8 oz candle will burn approximately 48 hours.

These are natural and vegan waxes. They therefore do not produce any toxic fumes when the candle is lit. We also chose to mix these two waxes since they allow the candles to burn well and spread their scent well in the air.

Does the candle burn in a tunnel? This is something that can happen, it means that you didn't leave the candle burning long enough. To fix it, dry the top until it becomes uniform.

Does the wick go out on its own? Try to take more time to light it (stay several seconds until the wood is well lit). If it doesn't work, write to us! The wick may have a defect.

We have several points of sale that distribute our candles. Just contact them to find out what products they have in stock. See points of sale.